Last updated: June 30, 2025
1. Introduction
This Privacy Policy describes how Dr. Celine Zelhof (“we”, “our”, or “us”) collects, uses, discloses, retains, and protects your personal information in accordance with Quebec’s Law 25 and other applicable privacy laws. By using our services, you consent to the practices described herein.
We are committed to protecting your privacy and handling your personal information in a responsible and transparent manner.
2. Privacy Officer
In accordance with Law 25, we have designated a Privacy Officer responsible for the protection of personal information.
Name: Dr. Celine Zelhof
Email: contact@drcelinezelhof.com
Telephone: 514-513-9012
3. Personal Information We Collect
We may collect and process the following types of personal information:
- Full name
- Email address
- Telephone number
- IP address and browser data
- Usage Data (e.g., visited pages, session duration)
- Device information (model, OS, browser)
4. Methods of Collection
Personal data may be collected:
- Directly from you (e.g., contact forms, account registration)
- Automatically via cookies and tracking technologies
- From third-party service providers where permitted
5. Consent and Lawful Basis
We collect, use, and disclose your personal information only with your free, informed, and specific consent, unless an exception under Law 25 applies (e.g., legal obligation, performance of a contract, or legitimate interest).
You may withdraw your consent at any time by contacting us.
6. Purpose of Data Collection
We use your personal information for purposes including but not limited to:
- Providing and improving our services
- Communicating with you (news, offers, updates)
- Managing user accounts
- Ensuring website security
- Fulfilling legal obligations
- Conducting internal analytics
7. Cookies and Tracking
We use cookies and similar technologies to:
- Facilitate website functionality
- Analyze traffic and usage
- Remember preferences
You may control cookie preferences via your browser settings.
8. Sharing and Disclosure
We may share your information with:
- Service providers (e.g., hosting, analytics)
- Affiliates and business partners
- Legal or regulatory authorities, if required
- During a business transfer (e.g., merger or acquisition)
All third parties are contractually bound to protect personal information.
9. Retention of Data
Personal information is retained only as long as necessary to fulfill the identified purposes or legal requirements. We implement a data retention schedule in accordance with Law 25.
10. Transfers Outside Quebec
If personal information is transferred outside of Quebec, we will:
- Conduct a Privacy Impact Assessment (PIA/EFVP)
- Ensure that the jurisdiction provides adequate data protection
- Enter into contractual agreements to safeguard the data
11. Your Rights
Under Law 25, you have the right to:
- Access your personal information
- Request corrections
- Withdraw consent
- Request data portability (as of 2024-2025 rollout)
- Request deletion, subject to legal retention obligations
To exercise these rights, contact the Privacy Officer.
12. Privacy Incidents
In the event of a privacy breach that poses a risk of serious harm, we will:
- Notify the Commission d’accès à l’information (CAI)
- Notify affected individuals promptly
- Maintain a register of all incidents, as required
13. Security Measures
We implement appropriate physical, technical, and administrative safeguards to protect your personal information, including:
- Encryption
- Access controls
- Secure hosting
- Incident response procedures
14. Minors
Our services are not intended for individuals under 14 years of age without parental consent. We do not knowingly collect personal information from minors.
15. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites. Please review their privacy policies before submitting any personal information.
16. Changes to this Policy
We may update this policy to reflect changes in law or our practices. You will be notified of material changes and the “Last updated” date will be revised. Continued use of the service implies acceptance of the revised policy.
17. Contact
For questions or to exercise your rights, please contact:
Dr. Celine Zelhof
Email: contact@drcelinezelhof.com
Contact page: https://drcelinezelhof.com/contact/
Phone: 514-513-9012